Privacy Policy
Effective Date:01/01/2026
Welcome to www.RaysGuide.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect information when you visit our website, www.RaysGuide.com.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide through forms on this website, including:
- Name
- Email address
- Phone number
- Any information you submit through a contact form or download form
We may also collect non-personal information automatically, such as:
- Browser type
- Device type
- IP address
- Pages visited
- Time spent on pages
- Referring website or source
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries
- Send requested guides, downloads, or resources
- Communicate with you about our services
- Improve the website and user experience
- Monitor site traffic and performance
- Comply with legal obligations
3. Cookies and Tracking Technologies
This website may use cookies and similar technologies to improve your experience, understand website traffic, and support advertising or analytics services.
Cookies are small files stored on your device that help websites recognize your browser and remember certain information.
You can usually control or disable cookies through your browser settings. Please note that some parts of the site may not function properly if cookies are disabled.
4. Google AdSense and Advertising
This website may use Google AdSense or other advertising services to display ads. These services may use cookies and similar technologies to serve ads based on your visit to this website and other websites.
Google may use advertising cookies to help serve ads based on your prior visits to this site or other sites on the internet.
You can learn more about how Google uses information and how to manage ad personalization through Google’s ad settings and privacy resources.
5. Analytics
We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use this website. These tools may collect information such as pages viewed, time on site, device information, and general geographic location based on IP address.
This information helps us improve content, tools, and the overall website experience.
6. Forms, Downloads, and Communications
If you submit your information to download a guide, use a calculator, request information, or contact us, we may use that information to:
- Send the requested resource
- Follow up regarding your inquiry
- Provide relevant real estate-related information, updates, or services
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
7. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers that help us operate the website or provide services, such as:
- Website hosting providers
- Email marketing platforms
- Analytics providers
- Advertising providers
- CRM or lead management systems
We may also disclose information if required by law or if necessary to protect our rights, property, or safety.
8. Data Security
We use reasonable measures to help protect the information submitted through this website. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites. You should review their privacy policies separately.
10. Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Your Choices
You may choose not to provide personal information through forms on this website. You may also disable cookies in your browser settings.
If you would like us to update, correct, or delete information you previously submitted, please contact us using the information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Information
If you have any questions about this Privacy Policy or how your information is used, please contact:
Raymond Kennedy
eXp Realty, LLC
ray@raysguide.com
815-301-7007
15255 S. 94th Ave.
Orland Park, IL 60462